Media (Images/Videos) Not Displaying or Playing

If you cannot play videos or see pictures in an activity, this usually indicates a technical or compatibility issue. 

Steps to try:

1. Use a supported, up‑to‑date browser

• Chrome, Firefox, Edge, Safari.
• If on mobile, try on desktop/laptop, or vice versa. Outdated or unsupported combinations can cause problems. 

• Refresh the activity page and wait a few seconds for media to load.
• On slower or unstable connections, videos and large images may take longer to appear or start playing. 

• Temporarily disable ad blockers, privacy tools, or script blockers for the community site and refresh. These can interfere with images and video players.