Knowledge base
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Mixed Queries KB
5
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Editing or Updating Your Posts
Thursday, July 30, 2026
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Closed Activities Cannot Be Reopened
Updated: Thursday, July 30, 2026
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Not Eligible for a Specific Activity
Thursday, July 30, 2026
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Who We Are & Questions About the Client
Thursday, July 30, 2026
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Unsubscribing from the Community
Thursday, July 30, 2026
Technical Issues KB
9
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Account Access & Password Issues
Thursday, July 30, 2026
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Duplicate ID Notifications
Thursday, July 30, 2026
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Viewing Previous Answers & Closed Activities
Thursday, July 30, 2026
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File Upload Rules (Square / Posts)
Thursday, July 30, 2026
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Media (Images/Videos) Not Displaying or Playing
Thursday, July 30, 2026
Incentives KB
4
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Missing Incentive / Completed Activities Without Incentives
Updated: Thursday, July 30, 2026
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Missing Incentives/ Differences Between Expected and Received Reward Amounts
Thursday, July 30, 2026
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Reward Partners and Options
Thursday, July 30, 2026
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Reward Timing and Process
Thursday, July 30, 2026